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How 227ok Handles Your Personal Information

Your account data, payment details and browsing activity on 227ok are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and the eligible regions we serve.

Account data transparencybKash, Nagad, Rocket payment privacyCookie and device data policyYour right to request data removal
227ok How 227ok Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption across the 227ok site and mobile interface, which means data moving between your phone and our servers — including bKash and Nagad payment confirmations — is protected in transit. Account passwords are stored in hashed form; we never store them as plain text. Cookies on the site track session state and your preferred settings, not your personal identity. You can clear or block cookies from your browser without losing your account, though some features may not load correctly on return.

SSL Encryption

Every page on 227ok runs over SSL. Payment data sent during bKash, Nagad or Rocket transactions is encrypted end-to-end between your device and our payment processor.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No cookie on this site is shared with advertising networks without your consent.

Data Retention Rules

Account data is kept for as long as your account is active. Once you close your account, personal data is deleted or anonymised within the period required by applicable local law.

Access and Correction Rights

You can ask us to show you the data we hold, correct an error in your profile, or request full deletion. Submit the request via live chat or email with your account number.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy or Data Rights

If you want to see what data we hold, request a correction, or ask us to delete your account information, reach out through any of the channels below. Our support team can handle privacy requests alongside general account queries — wallet verification issues, bKash deposit records or account access questions are all handled through the same paths.

Team online

Live Chat

Start a live chat session from the 227ok site or mobile view. Privacy requests are logged and responded to within the same session or followed up by message.

Email Support

Send your privacy or data request to our support email. Include your registered account number so we can locate your records and respond accurately.

In-Account Help

Log into your 227ok account and open the Help section. You can raise a data request ticket directly, which links automatically to your account record.

Common Questions About Privacy on 227ok

These are the privacy questions we hear most often from people managing their 227ok accounts in Bangladesh. If yours is not covered here, reach out through the support channels above.

We collect your name, email address, phone number and, where required, identity verification documents. Payment wallet identifiers for bKash, Nagad or Rocket are recorded when you make a transaction.

Your payment data is shared only with the relevant payment processor — bKash, Nagad or Rocket — to complete the transaction. We do not sell or pass that data to marketing or advertising partners.

After account closure, we keep data only for as long as local law requires for financial and identity records. Once that period ends, your data is deleted or fully anonymised.

Yes. Contact our support team via live chat or email with your account number. We will provide a summary of the personal data we hold within a reasonable period of receiving your request.

We use session cookies for login state and preference cookies for lobby settings. You can disable non-essential cookies in your browser settings. Your account access will still work, though some display settings may reset.

This policy applies to all accounts registered on 227ok. Eligibility and data obligations depend on your local law and the eligible regions we serve — we recommend reading it alongside the laws applicable in your area.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.